Terms & Conditions
At Crafty Chook Candles, we’re committed to providing an exceptional experience from start to finish. Below are the key terms and policies to ensure transparency and a smooth process for our customers.
Terms & Conditions
Customer Care
We value our customers and are here to ensure you’re thrilled with your candles. If you have any issues or concerns with your purchase, don’t hesitate to reach out. We’ll do everything we can to make it right.
Privacy & Safety
Your privacy is important to us. Crafty Chook Candles will never share or distribute your personal information with third parties. Any information you provide is solely used to:
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Process your orders
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Stay in touch via our mailing list (if subscribed)
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Analyze website traffic for improvement
Candle Safety
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Never leave candles unattended.
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Keep candles out of reach of children and pets.
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Always read the safety instructions on the bottom of the jar.
Wholesale Inquiries
Interested in becoming a stockist? We’d love to collaborate! Visit our Contact page and fill out the wholesale inquiry form. We’ll get back to you promptly.
Payment Methods
We accept the following payment methods for your convenience:
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Credit/Debit Cards
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Stripe
All transactions are processed in New Zealand Dollars (NZD).